Ordering Frequently Asked Questions

1. How to place an order ?

You can send your detailed enquiry to us, then we will send you the quotations and discuss the order details.

2. How to make the payment ?

Available methods of payment: PayPal, T/T, Western Union and MoneyGram etc.

3. What’s your Minimum Order Quantity?

Solid Color Ribbons: 1 roll/color/size(as our color charts); Custom Pantone Color Ribbons are available.
Custom LOGO Printed Ribbon: 1000 yards/color/size/design.
Gift Ribbon Bows & Ribbon Flowers: 5000 pcs/color/size.

4. Can your offer samples?

Free samples for solid color ribbons(as our color charts); Sample fee for custom Pantone color ribbons is US$80/ color/size.
Free samples for already printed ribbons in our showroom; Sample fee for custom logo printed ribbon is US$30/color/size/design (need to offer your logo in AI, PSD, CDR, PDF etc.).
Free samples for handmade gift ribbon bows & ribbon flowers.

5. Lead time for samples & bulk production?

Lead time for solid color ribbons(as our color charts) is 2 days;  Lead time for sampling custom Pantone color ribbon is 10 days; Lead time for bulk production is 12 days;
Lead time for already printed ribbons is 1 days;  Lead time for custom logo printed ribbons is 5-7 days;  Lead time for bulk production is 7-9 days (need to offer your logo in AI, PSD, CDR, PDF etc.);
Lead time for sampling handmade gift ribbon bows & ribbon flowers is 2 days; Lead time for bulk production is 10-12 days, based on the qty.

6. How to deliver the goods and time ?

By express companies: DHL, UPS, FedEx. 3-5 days to arrive your side.
By sea: 25 to 35 days.
By air: 10-15 days to arrive your side.