Order FAQ

1. How to place an order?

You can send your detailed enquiry to us, then we will send you the quotations and discuss the order details, or you can also place an order online.

2. How to make the payment?

Available methods of payment: PayPal, T/T, Western Union and MoneyGram etc.

3. What’s your minimum order qty?

Solid Color Ribbons: 1 roll/color/size(as our color charts); Custom Pantone Color Ribbons are available.
Custom Logo/Image/Text Printed Ribbon: 1000 yards/size/design.
Custom Print Pouches: 100 pieces/size/design.
Custom Made Gift Ribbon Bows & Ribbon Flowers: 1000 pcs/color/size.

4. Can your offer samples?

Free samples for solid color ribbons(as our color charts); Sample fee for custom Pantone color ribbons is US$80/color/size.
Free samples for already printed ribbons in our showroom; Sample fee for custom logo printed ribbon is US$30/color/size/design (need to offer your logo in AI, PSD, CDR, PDF etc.).
Free samples for handmade gift ribbon bows & ribbon flowers.

5. Lead time for samples & bulk production?

Lead time for solid color ribbons(as our color charts) is 2 days;  Lead time for sampling custom Pantone color ribbon is 10 days; Lead time for bulk production is 12 days;
Lead time for already printed ribbons is 1 days;  Lead time for custom logo printed ribbons is 5-7 days;  Lead time for bulk production is 10-12 days (need to offer your logo in AI, PSD, CDR, PDF etc.);
Lead time for sampling handmade gift ribbon bows & ribbon flowers is 2 days; Lead time for bulk production is 15-30 days, based on the qty.

6. How to deliver the goods?

By Express: UPS/DHL/FedEx(4 to 6 days).
By Economy Express: SF International(8 to 10 days).
By Sea: 25 to 35 days.